Randall started his career in the automotive industry in Baltimore, Maryland. He attended the Ford ASSET program and subsequently worked as a technician at a prominent Ford dealership in the region. He went on to attend school at the Pennsylvania College of Technology. Following school he worked at the Ford Technical Hotline in Michigan. In 2008 he accepted the position of Ford Field Service Engineer and relocated to Sonoma, California. Randall founded Automotive Technology Services, Inc. in 2017 take on new challenges in the automotive field.

Randall has extensive experience with California Lemon Law vehicles. He has been involved with over 500 lemon law cases; including case analyses, vehicle inspections, mandatory settlement conferences, depositions, small claims court representation, and jury trials. He has also held training sessions for industry experts regarding Lemon Law and consumer protection laws and their variations state-to-state. His passion is for diagnostics and figuring out how everything in automobiles work. His hobbies include boating, playing guitar, and spending quality time with friends and family.